This Privacy Policy explains how Spin Kong, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled and what rights you hold over it.
What We Collect and Why
When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also handle financial data — including details related to the payment methods you use — solely to complete and record those transactions accurately.
We do not collect more information than is reasonably required for these purposes. Where we ask for additional documentation, such as proof of identity or address, it is because our compliance obligations require us to confirm who you are before allowing certain account activities to proceed.
How We Protect and Share Your Data
Your data is protected using 256-bit SSL encryption across all interactions on our web platform. Information is stored on secure servers with access restricted to authorised personnel only. We do not sell your data, and we do not share it for marketing purposes with any third party.
There are limited, specific circumstances in which your data may be shared externally. These include sharing with payment gateway providers to process your transactions, identity verification services used to fulfil our know-your-customer obligations, and regulatory or licensing authorities where we are legally required to disclose information. In each case, the data shared is limited to what is strictly necessary for that purpose, and any third party we work with is required to handle your information responsibly.
We retain your personal data for as long as your account remains active. Following account closure or a period of confirmed inactivity, we keep your data for the minimum period required by our regulatory and legal obligations. Once that retention period has passed, your data is securely deleted or anonymised.
You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, and to request the removal of your data where no legal obligation requires us to retain it. To exercise any of these rights, please contact our support team through the channels listed on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection standards.
If we make material changes to this Privacy Policy, we will notify you through your registered account or by a notice on our web platform before those changes take effect. We encourage you to review this page periodically so you remain informed about how we handle your information. Continued use of the platform following any update constitutes your acknowledgement of the revised policy.
If you have concerns about how your data is being handled that we have not been able to resolve, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.
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